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January 17, 2008

ACS to Provide IT Outsourcing Services to Allergan


By Anuradha Shukla
TMCnet Contributing Editor


Affiliated Computer Services (News - Alert) has won a seven-year, $130 million contract to provide information technology outsourcing (ITO) services for Allergan a global multi-specialty healthcare company.

 
ACS (News - Alert) will supply comprehensive infrastructure services, including data center operations, network monitoring and management, and end-user support services. The specialty healthcare company will use the ACS-designed solution and benefit from the scale required to meet their growth, as well as access new technology to support its unique industry needs.
 
Ann Vezina, group president of ACS Commercial Solutions said in a statement that this key relationship further expands their presence in the pharmaceutical industry and allows them to develop and strengthen their industry-specific competencies.
 
She observed that their partnership will enable Allergan to focus on its global core business operations as the company grows and help meet Allergan’s need for advanced technological capabilities.
 
Under the terms of the contract, ACS will also implement an innovative platform. Utilizing a network connection this platform helps store important data online, provide additional data security, and more reliably restore backup data. Because the solution replicates backup data directly to the disaster recovery site, it reduces business recovery time and incidence of data loss by eliminating off-site data handling.
 
 
Anuradha Shukla is a contributing writer for TMCnet covering call centers, CRM and information technology.
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