Fujitsu Computer Systems has released an Automated Business Process Discovery service for companies in need of process improvement.
The service handles compliance failure, fraud, and other legal and efficiency issues hidden in operational workflows and reduces the time needed for organizations to discover invisible problems.
This innovation from Fujitsu has strengthened its business process management suite through which organizations are able to design, simulate, automate, analyze, and optimize their business processes.
The company has said it will offer free trials for the service to some North American customers.
Farhat Ali, president and chief executive officer, Fujitsu Computer Systems Corporation said, “All business process improvement starts with fact finding. We are very excited about the new Automated Business Process Discovery Service as it provides our customers with the agility to quickly begin remodeling their processes based on a thorough understanding of existing problems. By visualizing business processes, enterprises can focus on refining the way they do business, establish best practices, and, over time, reduce the number of expensive 'outlier' steps."
With Fijutsu’s Business Process Discovery service, every transaction is assessed to offer businesses better insight.
Existing database logs to be assessed are provided by the companies to Fujitsu which then analyses data through its software and identifies the areas for improvement.
"Historically, the time, cost, and inaccuracy involved in mapping out existing processes has been a significant impediment to undertaking business process improvement initiatives, and certainly to obtaining all the potential benefits from it," said Daryl Plummer, managing vice president at Gartner (
News -
Alert). "An automated process discovery service has the potential to change all that, allowing organizations to kick-start their initiatives."
Fujitsu is a provider of customer-focused IT and communications solutions and is headquartered in Tokyo. Fujitsu Limited reported consolidated revenues of US$43.2 billion for the fiscal year ended March 31, 2007.
Anamika Singh is a contributing editor for TMCnet. To read more of Anamika’s articles, please visit her columnist page.
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP
Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is, Best Practices in Agent Retention brought to you by Enkata.